To fulfill the commitment given to UNFCCC, the government of India has launched a number of initiatives in the country. The government regulations have been one of the drivers for Green IT in the industry. An expert group has been set up to formulate a roadmap on low carbon strategy. The recommendations from this group have been included in the twelfth five year plan of India. This shows the significance put by the Indian government to the Green IT initiatives (Chawla, 2012).

Organizations need some mechanisms for effective creation, distribution and application of knowledge. Knowledge should be accessible across the organization, and sometimes outside the organization e.g. to its customers, anytime and anywhere. The key criteria are fast, easy search & access, easy to share, meaningful presentation, customized to the requirements of the target user groups and so on. The help of technology is a must to achieve all these. The common technologies used in the KM space are Content Management and Portals, Communication, Collaboration and Analytics.

Introduction Initially IT was perceived as a non-polluting industry with no adverse effect on the environment. However, in the last decade this misconception has changed and the global community is becoming increasingly aware of its impact on climate change and …

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